Knowledgebase
WeBBusterZ Support Centre > WeBBusterZ Support Centre > Knowledgebase

Search help:


I have stored plates and liquid information in the user databases, how do I upgrade to the latest version of PHex and keep the information stored?

Solution The instructions below should be used if you want to upgrade your to the latest version of Gasketed plate heat exchanger design. This instructions assumes that you already have version 2 or 3 installed and you want to copy your saved plates and liquids from the user databases to the new version.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++
If you have a valid WeBBusterZ Engineering Services subscription please log in to http://www.webbusterzengineering.com to download the latest version
+++++++++++++++++++++++++++++++++++++++++++++++++++++++

1- Remove your current license - see the removal instructions video clip located at http://support.webbusterzengineering.com/admin/knowledgebase_private.php?article=2

NOTE: ONLY REMOVE THE LICENSE DON'T UNINSTALL THE SOFTWARE YET

2- Download the New version

3- Install the New version

4- Download the attachment with this post.The attachment contains a tool that will do the upgrade for you.

5- Unzip the file and run the upgrade tool.

6- Specify the locations of the folders as below
+ Software installation directory (old version)
Navigate to the software default installation directory -
This should look as below for version 3:
C:\Program Files\webbusterz\phex\

+ Software installation directory (new version)
This should look as below for version 4:
C:\Program Files\webbusterz\phex4\

7- Run the upgrade tool

8- Follow the activation instructions located at
http://support.webbusterzengineering.com/admin/knowledgebase_private.php?article=1

The upgrade is now complete - you can Uninstall the older version from your computer
NOTE: IF YOU HAVE ANY CASE FILES SAVED YOU WILL NEED TO COPY THEM MANUALLY. THE PROCEDURE ABOVE WILL ONLY UPGRADE YOUR USER DATABASE FILES

Attachments:
software_upgrader.zip software_upgrader.zip

Related articles Upgrading from older versions of S&THex to v3.0
My software has locked after not using it for sometime, how do I re-activate it?
My computer crashed and I had to format it, how do I re-activate the software?
I don't have a Removal code, what should I do?
Required support files to run the software
Article details
Article ID: 71
Category: Gasketed Plate Heat Exchanger Design (PHex)

 
« Go back

 
Powered by Help Desk Software HESK, brought to you by SysAid