I get Maximum number of application instances reached when I run the software, what should I do?

This message is generated if the software is run from two different computers or the software is run on the same computer more than once (this can happen by mistake - ie. multiple clicks on the software icon to start the software can also generate this error)

The solution is simple
1- make sure that if you are working on a company computer that no one else is accessing the software while you do
2- if the above doesn't solve the problem please re-start your computer then run the software again and this should solve this problem

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